Privacy Policy
This Privacy Policy explains how Brandkey Media collects, uses, stores and protects information when you visit our website, request a consultation, submit a lead form, or engage us for marketing and growth services.
1. Information We Collect
Depending on how you interact with Brandkey Media, we may collect information such as your name, business name, email address, phone number, WhatsApp number, website, social profile, business goals, advertising information, content and social media requirements and other information you choose to provide.
We may also receive basic technical information such as IP address, browser/device information, pages viewed, referring source and website interaction data through cookies, analytics or similar technologies.
2. How We Use Information
- To respond to enquiries and schedule calls.
- To understand your business and prepare proposals, audits or recommendations.
- To deliver social media management, content creation, video editing, graphic design, brand identity, social strategy and related services.
- To communicate about projects, payments, updates and support.
- To improve our website, offers, systems and customer experience.
- To prevent fraud, abuse or security issues and comply with applicable legal obligations.
3. Cookies & Analytics
Brandkey Media may use cookies, analytics tools, pixels and similar technologies to understand website usage, measure campaigns and improve conversion performance. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
4. Service Providers & Third Parties
We may use third-party platforms for hosting, forms, scheduling, email, WhatsApp communication, analytics, advertising, payment processing and automation. These providers may process information according to their own privacy policies and applicable agreements.
5. Advertising & Tracking
Where applicable, Brandkey Media may implement tools such as Meta Pixel, conversion APIs, Google Analytics, Google Ads tags or other measurement technologies on client-approved properties. Data collected through those tools is subject to the relevant platform's policies and the client's configuration.
6. Data Retention & Security
We retain information only for as long as reasonably necessary for the purpose for which it was collected, ongoing client relationships, legitimate business records, dispute resolution and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.
7. Your Choices
You may contact us to request access, correction or deletion of personal information we hold about you, subject to applicable legal and contractual requirements. You may also opt out of non-essential marketing communications.
8. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children for the purpose of providing our services.
9. Policy Updates
We may update this policy from time to time as our services, technology or legal requirements change. The revised version will be posted on this page with an updated date.
10. Contact
For privacy questions or requests, contact contact@brandkeymedia.com.